The distinction between arranging deals and providing investment advice often turns on minor factual details. Regulation typically states that "advice" includes any statement that could reasonably be regarded as intended to influence an investor's decision. As a result, a firm's subjective intent is less important than how its communications would be perceived by an objective observer.
Similarly, whether a platform is merely providing information or actively arranging a transaction depends on the specific steps the firm takes to facilitate the conclusion of a contract. If the platform’s involvement is considered a necessary element for the transaction to proceed, its activity may be classified as arranging deals and
trigger the requirement to hold the relevant licence, even if the firm presents itself as passive. Small differences in deal structure or in the language used by sales staff can fundamentally change the firm’s regulatory classification and the requirements applicable to its business.